AI and insurability: covering AI risks and liability
Whether AI harm is insured depends on the policy, not the AI Act. The revised Product Liability Directive widens liability exposure, while insurers struggle with opaque, self-learning and agentic systems.
Short answer: The AI Act does not require insurance and does not govern cover. Whether harm caused by AI is insured depends on the policy terms. At the same time the revised Product Liability Directive (PLD, Directive (EU) 2024/2853) widens liability exposure, while insurers find AI risk hard to model. The gap between exposure and cover is the real risk.
The AI Act does not mandate insurance
Unlike, say, road traffic, the AI Act has no general insurance obligation. It sets ex-ante safety and conformity requirements but leaves the financial settlement of harm to liability and insurance law. Being AI Act compliant therefore says nothing about whether you are covered.
Greater liability exposure
The revised PLD increases the chance that an organisation is liable. Software and AI count expressly as products, updates and self-learning behaviour can constitute a defect, and the burden of proof for claimants is eased. See the explainer on AI liability.
More liability means a greater need for cover — precisely when that cover is harder to obtain.
Why AI risk is hard to insure
Insurance runs on predictability: an insurer prices risk on historical loss patterns. AI undermines that in three ways:
- Opacity. With a black-box model the cause of harm is hard to establish, and so hard to attribute.
- Self-learning behaviour. A system that changes after deployment also changes its risk profile — out of sight of the policy.
- Correlation and scale. A single fault in a widely used model can cause harm to many users at once; risks stack rather than average out.
The result: exclusions for AI harm, higher premiums or quieter "silent AI" exposure in existing policies that were never designed for it.
The coverage gap
The practical risk is a gap: liability grows (PLD), but the policy excludes AI behaviour or covers it unclearly. Many business and product liability policies were drafted before AI became common. With agentic AI, where a system acts independently, that gap is largest.
What to do
- Read the policy for AI exclusions and for "silent AI" exposure in existing cover.
- Align cover with PLD exposure: does the policy cover harm from self-learning or agentic behaviour?
- Document risk controls (logging, testing, oversight); this will feed both claims and pricing.
- Allocate risk contractually with model and system suppliers, so cover and liability line up.
- Reassess periodically: a self-learning system changes its own risk profile.
Insurability is not an AI Act question but a policy and liability question. Steering on compliance alone leaves the coverage gap unseen.
Sources
- https://eur-lex.europa.eu/eli/dir/2024/2853/oj
Directive (EU) 2024/2853 (revised Product Liability Directive): software and AI as products, lighter burden of proof — widening liability exposure. - https://eur-lex.europa.eu/eli/reg/2024/1689/oj
Regulation (EU) 2024/1689 (AI Act): ex-ante safety requirements; no insurance obligation and no rules on cover.
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